Eastern Gases vs Flogas Britain Limited: most-reported complaints compared
Most-reported issues at Eastern Gases and Flogas Britain Limited, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Eastern Gases
TrustScore 5 · 1,627 reviews on Trustpilot.
241 reviews analysed, 2020-07-15 to 2026-08-30.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“Terrible service delivered to wrong place even though it stated the accurate delivery address.”
Flogas Britain Limited
TrustScore 4.7 · 16,359 reviews on Trustpilot.
675 reviews analysed, 2026-03-19 to 2026-09-20.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“The 10kg tank I ordered took 3 weeks to arrive and only contained 2kg of gas.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Eastern Gases | Flogas Britain Limited |
|---|---|---|
| Delivery failed | 33% | 10% |
| Delivery late | 25% | 31% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Eastern Gases or Flogas Britain Limited.