Dubai Visas vs Prince Visa Service: most-reported complaints compared
Most-reported issues at Dubai Visas and Prince Visa Service, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Dubai Visas
TrustScore 4.8 · 1,246 reviews on Trustpilot.
216 reviews analysed, 2015-05-20 to 2026-09-15.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Nobody replied my countless emails.”
Prince Visa Service
TrustScore 4.9 · 1,273 reviews on Trustpilot.
223 reviews analysed, 2015-05-27 to 2026-09-19.
Complaint rate (recent window): 0%
100% of negative reviews get a company reply.
“instead of trying to calm me o listen to me this person told me it wasn't her problem”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Dubai Visas | Prince Visa Service |
|---|---|---|
| Support unhelpful | 18% | 33% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Dubai Visas or Prince Visa Service.