DSSL Group - Basildon vs Flaticon: most-reported complaints compared
Most-reported issues at DSSL Group - Basildon and Flaticon, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
DSSL Group - Basildon
TrustScore 3.7 · 10 reviews on Trustpilot.
10 reviews analysed, 2024-05-06 to 2026-07-16.
Complaint rate (recent window): 40%
0% of negative reviews get a company reply.
“My building has had two broken security doors for the past eight months”
Flaticon
TrustScore 4.9 · 6,466 reviews on Trustpilot.
162 reviews analysed, 2020-11-24 to 2026-09-25.
Complaint rate (recent window): 2%
0% of negative reviews get a company reply.
“In the past, the portal used to be free of charge and you were free to choose whether you wanted to use Premium.”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, DSSL Group - Basildon or Flaticon.