ComplaintCensus

DoorDash vs Recipe Kits by Pasta Evangelists: most-reported complaints compared

Most-reported issues at DoorDash and Recipe Kits by Pasta Evangelists, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

DoorDash

TrustScore 1.1 · 14,508 reviews on Trustpilot.

552 reviews analysed, 2026-03-07 to 2026-09-26.

Complaint rate (recent window): 97%

0% of negative reviews get a company reply.

Delivery failed45%
Refund refused35%
Support unhelpful28%
Billing errors12%
Other9%
“Second time Door Dash delivered someone else's order.”
1★ Trustpilot review, 2026-08-08

Recipe Kits by Pasta Evangelists

TrustScore 2.9 · 4,855 reviews on Trustpilot.

101 reviews analysed, 2025-09-06 to 2026-09-17.

Complaint rate (recent window): 71%

0% of negative reviews get a company reply.

Delivery failed35%
Support unreachable35%
Not as described28%
Delivery late24%
Faulty product12%
“Order didnt arrive. Contacted via email - ignored. Contacted on app -ignored twice.”
1★ Trustpilot review, 2025-09-11

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueDoorDashRecipe Kits by Pasta Evangelists
Delivery failed45%35%
Other9%11%
Delivery late9%24%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, DoorDash or Recipe Kits by Pasta Evangelists.