dictate2us - Industry Leader in Transcription & Translation vs Translation Online | Certified Translation Service UK: most-reported complaints compared
Most-reported issues at dictate2us - Industry Leader in Transcription & Translation and Translation Online | Certified Translation Service UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
dictate2us - Industry Leader in Transcription & Translation
TrustScore 4.9 · 1,366 reviews on Trustpilot.
210 reviews analysed, 2020-03-17 to 2026-08-20.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“added charges or hidden charges applied to the order”
Translation Online | Certified Translation Service UK
TrustScore 4.9 · 557 reviews on Trustpilot.
160 reviews analysed, 2025-05-16 to 2026-08-11.
0% of negative reviews get a company reply.
“I have received a document (including full name, date of birth and address) of a stranger and my translation was flawed”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | dictate2us - Industry Leader in Transcription & Translation | Translation Online | Certified Translation Service UK |
|---|---|---|
| Support unhelpful | 20% | 50% |
| Faulty product | 20% | 50% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, dictate2us - Industry Leader in Transcription & Translation or Translation Online | Certified Translation Service UK.