Curtis International vs TomTom: most-reported complaints compared
Most-reported issues at Curtis International and TomTom, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Curtis International
TrustScore 1.2 · 119 reviews on Trustpilot.
101 reviews analysed, 2022-09-29 to 2026-09-18.
Complaint rate (recent window): 98%
0% of negative reviews get a company reply.
“The website was unable to load as it was faulty, my antivirus blocked it. used phone calls and emails NO response.”
TomTom
TrustScore 1.2 · 3,149 reviews on Trustpilot.
106 reviews analysed, 2026-01-12 to 2026-09-24.
Complaint rate (recent window): 96%
0% of negative reviews get a company reply.
“Support took 3 days to come back to me saying sorry they haven’t responded”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Curtis International | TomTom |
|---|---|---|
| Faulty product | 57% | 43% |
| Support unhelpful | 37% | 35% |
| Support unreachable | 16% | 43% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Curtis International or TomTom.