Curtis International vs RS Electrical Supplies: most-reported complaints compared
Most-reported issues at Curtis International and RS Electrical Supplies, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Curtis International
TrustScore 1.2 · 119 reviews on Trustpilot.
101 reviews analysed, 2022-09-29 to 2026-09-18.
Complaint rate (recent window): 98%
0% of negative reviews get a company reply.
“The website was unable to load as it was faulty, my antivirus blocked it. used phone calls and emails NO response.”
RS Electrical Supplies
TrustScore 3.4 · 7,188 reviews on Trustpilot.
129 reviews analysed, 2022-09-12 to 2026-08-20.
Complaint rate (recent window): 34%
50% of negative reviews get a company reply.
“Monday morning spoke with different person to find out that my stuff is no send yet.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Curtis International | RS Electrical Supplies |
|---|---|---|
| Faulty product | 57% | 11% |
| Support unhelpful | 37% | 16% |
| Support unreachable | 16% | 30% |
| Refund refused | 3% | 11% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Curtis International or RS Electrical Supplies.