Crunchbase vs MarketWatch: most-reported complaints compared
Most-reported issues at Crunchbase and MarketWatch, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Crunchbase
TrustScore 1.4 · 51 reviews on Trustpilot.
48 reviews analysed, 2020-03-30 to 2026-09-15.
Complaint rate (recent window): 90%
0% of negative reviews get a company reply.
“I sent them an email about two issues on my business organization profile I didn't get a reply till now”
MarketWatch
TrustScore 2.2 · 103 reviews on Trustpilot.
100 reviews analysed, 2020-07-26 to 2026-06-09.
Complaint rate (recent window): 33%
0% of negative reviews get a company reply.
“Work with HF and MSM to manipulate the stock market. Appalling behaviour”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Crunchbase | MarketWatch |
|---|---|---|
| Subscription trap | 28% | 12% |
| Support unhelpful | 21% | 9% |
| Billing errors | 19% | 12% |
| Other | 16% | 54% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Crunchbase or MarketWatch.