ComplaintCensus

ClearMatch vs Boost Health Insurance: most-reported complaints compared

Most-reported issues at ClearMatch and Boost Health Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

ClearMatch

TrustScore 4.8 · 24,246 reviews on Trustpilot.

488 reviews analysed, 2026-01-14 to 2026-09-20.

Complaint rate (recent window): 2%

15% of negative reviews get a company reply.

Support unreachable32%
Support unhelpful30%
Misleading pricing17%
Other11%
Account/app problems11%
“NOONE ever called back. This happened 2ce.”
3★ Trustpilot review, 2026-01-16

Boost Health Insurance

TrustScore 4.8 · 824 reviews on Trustpilot.

165 reviews analysed, 2026-04-14 to 2026-08-27.

Complaint rate (recent window): 5%

100% of negative reviews get a company reply.

Other67%
Support unreachable22%
“Signed me up without my knowledge or permission then argued with me that why would we answer the phone”
1★ Trustpilot review, 2026-07-29

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueClearMatchBoost Health Insurance
Support unreachable32%22%
Other11%67%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, ClearMatch or Boost Health Insurance.