ComplaintCensus

Chris Knott Insurance vs LetsGoCover: most-reported complaints compared

Most-reported issues at Chris Knott Insurance and LetsGoCover, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Chris Knott Insurance

TrustScore 4.9 · 2,443 reviews on Trustpilot.

274 reviews analysed, 2018-01-13 to 2026-09-13.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unhelpful28%
Overcharging28%
Misleading pricing26%
Other16%
Support unreachable9%
“Its been 7month and i haven't even been given a penny yet.”
1★ Trustpilot review, 2018-02-01

LetsGoCover

TrustScore 4.9 · 3,629 reviews on Trustpilot.

272 reviews analysed, 2020-10-05 to 2026-09-01.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Support unhelpful32%
Other32%
Support unreachable20%
Hard to cancel7%
Overcharging4%
“Badgered for a while then finally took the cover and it's been a nitemare since.”
2★ Trustpilot review, 2024-04-27

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueChris Knott InsuranceLetsGoCover
Support unhelpful28%32%
Overcharging28%4%
Other16%32%
Support unreachable9%20%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Chris Knott Insurance or LetsGoCover.