ComplaintCensus

Cash For My Miles vs ASAP Tickets: most-reported complaints compared

Most-reported issues at Cash For My Miles and ASAP Tickets, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Cash For My Miles

TrustScore 4.9 · 1,331 reviews on Trustpilot.

235 reviews analysed, 2018-01-19 to 2026-09-01.

Complaint rate (recent window): 4%

50% of negative reviews get a company reply.

Support unreachable33%
Other18%
Misleading pricing15%
Account/app problems12%
Support unhelpful9%
“I can never get through over the phone”
1★ Trustpilot review, 2022-02-15

ASAP Tickets

TrustScore 4.8 · 109,413 reviews on Trustpilot.

1,309 reviews analysed, 2017-03-01 to 2026-09-27.

Complaint rate (recent window): 8%

99% of negative reviews get a company reply.

Support unhelpful38%
Misleading pricing26%
Support unreachable21%
Overcharging14%
Refund refused10%
“seats actually were included and that I wasn't going to be forced to stand”
2★ Trustpilot review, 2023-05-06

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCash For My MilesASAP Tickets
Support unreachable33%21%
Other18%9%
Misleading pricing15%26%
Support unhelpful9%38%
Overcharging9%14%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Cash For My Miles or ASAP Tickets.