Carter's vs www.thegoldenboot.co.uk: most-reported complaints compared
Most-reported issues at Carter's and www.thegoldenboot.co.uk, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Carter's
TrustScore 1.3 · 158 reviews on Trustpilot.
100 reviews analysed, 2021-10-09 to 2022-08-08.
Complaint rate (recent window): 94%
0% of negative reviews get a company reply.
“Goods never come no more answers to emails”
www.thegoldenboot.co.uk
TrustScore 4.9 · 5,112 reviews on Trustpilot.
297 reviews analysed, 2014-01-31 to 2026-09-20.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“I don't receive tracking number”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Carter's | www.thegoldenboot.co.uk |
|---|---|---|
| Delivery failed | 60% | 32% |
| Delivery late | 14% | 8% |
| Support unhelpful | 12% | 12% |
| Other | 10% | 11% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Carter's or www.thegoldenboot.co.uk.