Capital·com vs Holborn Assets: most-reported complaints compared
Most-reported issues at Capital·com and Holborn Assets, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Capital·com
TrustScore 4.6 · 15,135 reviews on Trustpilot.
652 reviews analysed, 2019-04-12 to 2026-09-25.
Complaint rate (recent window): 9%
99% of negative reviews get a company reply.
“I was unable to close my positions while the market continued to move normally.”
Holborn Assets
TrustScore 4.1 · 2,614 reviews on Trustpilot.
221 reviews analysed, 2017-04-20 to 2026-09-18.
Complaint rate (recent window): 25%
6% of negative reviews get a company reply.
“We feel Holborn didn't bother to do any current investigation of Godwin's liquidity, leverage, trends in the UK market etc.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Capital·com | Holborn Assets |
|---|---|---|
| Support unhelpful | 34% | 23% |
| Support unreachable | 13% | 24% |
| Overcharging | 10% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Capital·com or Holborn Assets.