ComplaintCensus

Calavera New York vs Keyzar Jewelry: most-reported complaints compared

Most-reported issues at Calavera New York and Keyzar Jewelry, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Calavera New York

TrustScore 4.9 · 427 reviews on Trustpilot.

211 reviews analysed, 2026-05-01 to 2026-09-12.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Support unhelpful100%
“Customer service was slow to respond, and when I finally got a reply, they said they’d refund me-but only after a week.”
2★ Trustpilot review, 2026-09-09

Keyzar Jewelry

TrustScore 4.9 · 1,435 reviews on Trustpilot.

281 reviews analysed, 2021-08-21 to 2026-09-09.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unhelpful36%
Faulty product33%
Not as described30%
Delivery late12%
Other10%
“the band was much thinner and cheaply made than it was advertised”
1★ Trustpilot review, 2022-09-10

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCalavera New YorkKeyzar Jewelry
Support unhelpful100%36%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Calavera New York or Keyzar Jewelry.