BOSS Money vs Sharemoney: most-reported complaints compared
Most-reported issues at BOSS Money and Sharemoney, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
BOSS Money
TrustScore 4.6 · 9,208 reviews on Trustpilot.
523 reviews analysed, 2026-07-02 to 2026-09-23.
Complaint rate (recent window): 10%
100% of negative reviews get a company reply.
“Misleading information and malpractice”
Sharemoney
TrustScore 4.7 · 4,279 reviews on Trustpilot.
254 reviews analysed, 2024-06-11 to 2026-09-01.
Complaint rate (recent window): 7%
100% of negative reviews get a company reply.
“funds always become delayed”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | BOSS Money | Sharemoney |
|---|---|---|
| Other | 33% | 33% |
| Support unhelpful | 16% | 14% |
| Account/app problems | 11% | 14% |
| Support unreachable | 11% | 4% |
| Billing errors | 11% | 21% |
| Delivery late | 7% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BOSS Money or Sharemoney.