ComplaintCensus

BestForeignExchange vs Leftover Currency: most-reported complaints compared

Most-reported issues at BestForeignExchange and Leftover Currency, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

BestForeignExchange

TrustScore 4.7 · 12,544 reviews on Trustpilot.

445 reviews analysed, 2017-06-29 to 2026-08-18.

Complaint rate (recent window): 8%

0% of negative reviews get a company reply.

Other29%
Support unhelpful29%
Overcharging12%
Misleading pricing9%
Not as described6%
“Had 2000 from two different brunches and I was told I will be black listed!!”
2★ Trustpilot review, 2017-11-06

Leftover Currency

TrustScore 4.9 · 10,305 reviews on Trustpilot.

375 reviews analysed, 2014-02-07 to 2026-09-20.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Refunds delayed29%
Billing errors21%
Delivery failed17%
Support unreachable12%
Delivery late12%
“It’s been over a month and I haven’t gotten my cash for coins, $100... and it cost $35 to ship ... very disappointing..Update, Now it's over two years and I guess I just made a donation to the UK”
1★ Trustpilot review, 2019-06-18

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBestForeignExchangeLeftover Currency
Overcharging12%12%
Delivery failed4%17%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BestForeignExchange or Leftover Currency.