BestForeignExchange vs No1 Currency: most-reported complaints compared
Most-reported issues at BestForeignExchange and No1 Currency, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
BestForeignExchange
TrustScore 4.7 · 12,544 reviews on Trustpilot.
445 reviews analysed, 2017-06-29 to 2026-08-18.
Complaint rate (recent window): 8%
0% of negative reviews get a company reply.
“Had 2000 from two different brunches and I was told I will be black listed!!”
No1 Currency
TrustScore 4.7 · 18,095 reviews on Trustpilot.
1,590 reviews analysed, 2026-05-08 to 2026-09-23.
Complaint rate (recent window): 7%
22% of negative reviews get a company reply.
“they refused to accept my $100 USD bill because it had a tiny writing in pen on it”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | BestForeignExchange | No1 Currency |
|---|---|---|
| Other | 29% | 28% |
| Support unhelpful | 29% | 24% |
| Overcharging | 12% | 10% |
| Misleading pricing | 9% | 8% |
| Delivery failed | 4% | 11% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BestForeignExchange or No1 Currency.