ComplaintCensus

Aston Martin vs Ron Skinner and Sons: most-reported complaints compared

Most-reported issues at Aston Martin and Ron Skinner and Sons, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Aston Martin

TrustScore 2.8 · 39 reviews on Trustpilot.

37 reviews analysed, 2020-06-16 to 2026-09-01.

Complaint rate (recent window): 51%

0% of negative reviews get a company reply.

Faulty product42%
Support unhelpful26%
Other26%
Warranty disputes16%
“On its return, there was severe brake vibration from all corners. It has been to a main dealer where there was a charge of £7,000.00”
1★ Trustpilot review, 2025-08-16

Ron Skinner and Sons

TrustScore 3.4 · 122 reviews on Trustpilot.

100 reviews analysed, 2021-08-20 to 2026-08-05.

Complaint rate (recent window): 46%

0% of negative reviews get a company reply.

Support unhelpful56%
Faulty product50%
Refund refused13%
Misleading pricing13%
Warranty disputes11%
“Parts were replaced, but the fault kept returning.”
1★ Trustpilot review, 2026-06-25

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAston MartinRon Skinner and Sons
Faulty product42%50%
Support unhelpful26%56%
Warranty disputes16%11%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Aston Martin or Ron Skinner and Sons.