arlec.co.uk vs RS Electrical Supplies: most-reported complaints compared
Most-reported issues at arlec.co.uk and RS Electrical Supplies, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
arlec.co.uk
TrustScore 2.3 · 23 reviews on Trustpilot.
23 reviews analysed, 2022-02-21 to 2026-07-12.
Complaint rate (recent window): 74%
0% of negative reviews get a company reply.
“This company supplies faulty, unusable, badly designed products”
RS Electrical Supplies
TrustScore 3.4 · 7,188 reviews on Trustpilot.
129 reviews analysed, 2022-09-12 to 2026-08-20.
Complaint rate (recent window): 34%
50% of negative reviews get a company reply.
“Monday morning spoke with different person to find out that my stuff is no send yet.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | arlec.co.uk | RS Electrical Supplies |
|---|---|---|
| Faulty product | 94% | 11% |
| Support unreachable | 12% | 30% |
| Support unhelpful | 12% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, arlec.co.uk or RS Electrical Supplies.