arlec.co.uk vs Curtis International: most-reported complaints compared
Most-reported issues at arlec.co.uk and Curtis International, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
arlec.co.uk
TrustScore 2.3 · 23 reviews on Trustpilot.
23 reviews analysed, 2022-02-21 to 2026-07-12.
Complaint rate (recent window): 74%
0% of negative reviews get a company reply.
“This company supplies faulty, unusable, badly designed products”
Curtis International
TrustScore 1.2 · 119 reviews on Trustpilot.
101 reviews analysed, 2022-09-29 to 2026-09-18.
Complaint rate (recent window): 98%
0% of negative reviews get a company reply.
“The website was unable to load as it was faulty, my antivirus blocked it. used phone calls and emails NO response.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | arlec.co.uk | Curtis International |
|---|---|---|
| Faulty product | 94% | 57% |
| Support unreachable | 12% | 16% |
| Warranty disputes | 12% | 66% |
| Support unhelpful | 12% | 37% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, arlec.co.uk or Curtis International.