Phigora: most-reported complaints
Automated analysis of 166 public Trustpilot reviews published 2025-01-26 to 2026-08-31. TrustScore 4.8 from 830 total reviews — see the Trustpilot page. Quick answer: is Phigora legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report delivery failures and items not as described, with each issue accounting for 40% of the 5 identified complaints out of 166 reviews analyzed. Specific reports include receiving the wrong watch and receiving a smaller item than expected. A trend cannot be established yet for these issues due to not enough reviews.
How to reach Phigora
These are the contact details Phigora publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 9172447825, email [email protected], address 10 Grace Ave, Great Neck, 11021, US.
The company claimed its Trustpilot profile on 2017-07-25, uses Trustpilot’s paid features, and last replied to a negative review on 2026-07-29. Trustpilot ranks it 4 of 46 in Watch Store. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Elsewhere: 4.8★ on Google (330 reviews)
TrustScore over time
4.9 → 4.8 across 9 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-20 (40%, 5.0d) · 2026-08-24 (40%, 5.0d) · 2026-08-28 (40%, 5.0d) · 2026-08-31 (40%, 5.0d) · 2026-09-03 (33%, 5.0d) · 2026-09-15 (33%, 5.0d) · 2026-09-18 (33%, 5.0d) · 2026-09-24 (33%, 5.0d).
What their policy promises
complaint process: contact us
“If you are unable to perform these actions yourself, please contact us to assist you.”
complaint process: forms or contact us
“To exercise any of these rights, please use the forms above or contact us using the details at the bottom of this page.”
complaint process: local data protection authority
“You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-17.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
48% of its 160 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: delivery failed makes up 40% of this company’s complaints vs a 21% median across 152 ranked companies in its sector.
Review velocity: 114 of this company’s 830 Trustpilot reviews (14%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Phigora?
Delivery failed
2 reports · 40% of complaints“However they sent me the wrong watch and it took effort and cost to swap it out for the right one.”
The company replied on 2025-11-18: “Craig, thank you for the feedback, and we sincerely apologize for the mix-up. We appreciate your patience during the exchange and are glad to hear the correct watch is now on your wrist. If you need…”
Our classifier read this reply as a template response.
1 reader marked this review helpful on Trustpilot.
“Delivery was real bad”
Not as described
2 reports · 40% of complaints“I received a small (22×30) instead.”
1 reader marked this review helpful on Trustpilot.
“The indices were attached with GLUE, not mounted with feet.”
Compare Phigora with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-03.