ComplaintCensus

DavidSW vs Phigora: most-reported complaints compared

Most-reported issues at DavidSW and Phigora, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

DavidSW

TrustScore 4.9 · 3,671 reviews on Trustpilot.

244 reviews analysed, 2018-08-20 to 2026-09-21.

Complaint rate (recent window): 3%

0% of negative reviews get a company reply.

Not as described22%
Faulty product22%
Delivery failed22%
Overcharging9%
Delivery late9%
“Watch had some scratches and marks where the description said was in perfect condition.”
2★ Trustpilot review, 2021-12-07

Phigora

TrustScore 4.8 · 830 reviews on Trustpilot.

166 reviews analysed, 2025-01-26 to 2026-08-31.

Complaint rate (recent window): 3%

33% of negative reviews get a company reply.

Delivery failed40%
Not as described40%
“However they sent me the wrong watch and it took effort and cost to swap it out for the right one.”
3★ Trustpilot review, 2025-11-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueDavidSWPhigora
Not as described22%40%
Delivery failed22%40%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, DavidSW or Phigora.