ComplaintCensus

Boost Health Insurance vs iHealthBrokers: most-reported complaints compared

Most-reported issues at Boost Health Insurance and iHealthBrokers, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Boost Health Insurance

TrustScore 4.8 · 824 reviews on Trustpilot.

165 reviews analysed, 2026-04-14 to 2026-08-27.

Complaint rate (recent window): 5%

100% of negative reviews get a company reply.

Other67%
Support unreachable22%
“Signed me up without my knowledge or permission then argued with me that why would we answer the phone”
1★ Trustpilot review, 2026-07-29

iHealthBrokers

TrustScore 4.9 · 642 reviews on Trustpilot.

160 reviews analysed, 2023-12-16 to 2026-08-13.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Support unreachable67%
“3 months and no communication until dr appt told me you don't have any insurance.”
1★ Trustpilot review, 2025-03-13

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBoost Health InsuranceiHealthBrokers
Support unreachable22%67%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Boost Health Insurance or iHealthBrokers.