ComplaintCensus

PIURIFY vs Waters Co Filters: most-reported complaints compared

Most-reported issues at PIURIFY and Waters Co Filters, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

PIURIFY

TrustScore 4.6 · 558 reviews on Trustpilot.

199 reviews analysed, 2025-11-30 to 2026-09-21.

Complaint rate (recent window): 8%

100% of negative reviews get a company reply.

Faulty product56%
Not as described19%
Delivery failed12%
Delivery late12%
“it leaks out of the bottom”
2★ Trustpilot review, 2026-04-12

Waters Co Filters

TrustScore 4.6 · 51 reviews on Trustpilot.

47 reviews analysed, 2024-08-08 to 2026-09-05.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Faulty product100%
Support unreachable67%
“responses read like bots, when you FINALLY get a human response”
1★ Trustpilot review, 2025-12-10

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssuePIURIFYWaters Co Filters
Faulty product56%100%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, PIURIFY or Waters Co Filters.