Peter James Insurance vs Pol-Plan Ubezpieczenia: most-reported complaints compared
Most-reported issues at Peter James Insurance and Pol-Plan Ubezpieczenia, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Peter James Insurance
TrustScore 4.9 · 6,714 reviews on Trustpilot.
377 reviews analysed, 2018-07-03 to 2026-09-13.
Complaint rate (recent window): 1%
25% of negative reviews get a company reply.
“No compromise at all would be made in this case, and no flexibility provided”
Pol-Plan Ubezpieczenia
TrustScore 4.9 · 5,587 reviews on Trustpilot.
256 reviews analysed, 2022-03-28 to 2026-09-02.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“They only give you " cover " so your car is insured. When it comes to use it, they will scam you”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Peter James Insurance | Pol-Plan Ubezpieczenia |
|---|---|---|
| Overcharging | 29% | 21% |
| Support unhelpful | 20% | 24% |
| Other | 17% | 26% |
| Misleading pricing | 11% | 9% |
| Support unreachable | 7% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Peter James Insurance or Pol-Plan Ubezpieczenia.