ComplaintCensus

Heath Crawford vs Mobilers: most-reported complaints compared

Most-reported issues at Heath Crawford and Mobilers, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Heath Crawford

TrustScore 4.9 · 1,829 reviews on Trustpilot.

444 reviews analysed, 2023-08-27 to 2026-09-20.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Misleading pricing28%
Support unreachable19%
Support unhelpful19%
Other19%
Warranty disputes8%
“Wasted money by Bupa as they refuse to refund me and not pay for my treatment”
1★ Trustpilot review, 2024-06-26

Mobilers

TrustScore 4.9 · 1,289 reviews on Trustpilot.

221 reviews analysed, 2017-07-11 to 2026-09-02.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful38%
Support unreachable31%
Other15%
Overcharging15%
“To get a quote they put a mark on your credit file.”
1★ Trustpilot review, 2017-07-11

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHeath CrawfordMobilers
Support unreachable19%31%
Support unhelpful19%38%
Other19%15%
Overcharging6%15%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Heath Crawford or Mobilers.