ComplaintCensus

FlyDealFare.com vs Ski.com: most-reported complaints compared

Most-reported issues at FlyDealFare.com and Ski.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

FlyDealFare.com

TrustScore 4.9 · 11,885 reviews on Trustpilot.

376 reviews analysed, 2015-11-23 to 2026-08-26.

Complaint rate (recent window): 1%

62% of negative reviews get a company reply.

Support unhelpful42%
Misleading pricing28%
Overcharging26%
Support unreachable10%
Refunds delayed9%
“It’s almost 5 months I am struggling to get my own money back”
1★ Trustpilot review, 2021-10-21

Ski.com

TrustScore 4.9 · 6,318 reviews on Trustpilot.

372 reviews analysed, 2014-10-28 to 2026-07-01.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful30%
Support unreachable19%
Account/app problems17%
Other12%
Not as described12%
“We never received any monies back from the ski school as promised and we received pennies on the dollar back from the hotel”
1★ Trustpilot review, 2020-07-18

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFlyDealFare.comSki.com
Support unhelpful42%30%
Misleading pricing28%10%
Support unreachable10%19%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, FlyDealFare.com or Ski.com.