ComplaintCensus

Boutique Camping vs Uttings: most-reported complaints compared

Most-reported issues at Boutique Camping and Uttings, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Boutique Camping

TrustScore 4.9 · 5,806 reviews on Trustpilot.

268 reviews analysed, 2021-05-13 to 2026-09-04.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Faulty product43%
Not as described20%
Delivery late18%
Delivery failed16%
Support unhelpful14%
“I mistakenly believed customer services would offer some support given the tent was only a few weeks old.”
1★ Trustpilot review, 2026-09-04

Uttings

TrustScore 4.9 · 50,362 reviews on Trustpilot.

947 reviews analysed, 2015-04-06 to 2026-09-07.

Complaint rate (recent window): 1%

42% of negative reviews get a company reply.

Delivery failed29%
Faulty product20%
Delivery late18%
Not as described13%
Support unreachable12%
“Goods delivered to wrong address 50 miles as a result. Again a complaint. Uttings couldn't care less”
1★ Trustpilot review, 2024-04-23

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBoutique Camping Uttings
Faulty product43%20%
Not as described20%13%
Delivery late18%18%
Delivery failed16%29%
Support unhelpful14%10%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Boutique Camping or Uttings.