ComplaintCensus

Boutique Camping vs Petruth Paddocks Camping: most-reported complaints compared

Most-reported issues at Boutique Camping and Petruth Paddocks Camping, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Boutique Camping

TrustScore 4.9 · 5,806 reviews on Trustpilot.

268 reviews analysed, 2021-05-13 to 2026-09-04.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Faulty product43%
Not as described20%
Delivery late18%
Delivery failed16%
Support unhelpful14%
“I mistakenly believed customer services would offer some support given the tent was only a few weeks old.”
1★ Trustpilot review, 2026-09-04

Petruth Paddocks Camping

TrustScore 4.9 · 3,116 reviews on Trustpilot.

285 reviews analysed, 2018-10-08 to 2026-09-01.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Other54%
Not as described20%
Poor core service9%
Overcharging9%
Support unhelpful7%
“No social distancing: you are unable to social distance in the old block of toilets and the site was packed”
1★ Trustpilot review, 2020-08-31

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBoutique Camping Petruth Paddocks Camping
Not as described20%20%
Support unhelpful14%7%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Boutique Camping or Petruth Paddocks Camping.