ComplaintCensus

Autotrader UK vs QVC UK: most-reported complaints compared

Most-reported issues at Autotrader UK and QVC UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Autotrader UK

TrustScore 4.6 · 110,059 reviews on Trustpilot.

829 reviews analysed, 2026-07-26 to 2026-09-26.

Complaint rate (recent window): 6%

95% of negative reviews get a company reply.

Other37%
Support unhelpful18%
Account/app problems14%
Support unreachable12%
Misleading pricing10%
“As per other reviews, just a portal for scammers to get hold of you and try to defraud you.”
1★ Trustpilot review, 2026-08-31

QVC UK

TrustScore 4.4 · 408,217 reviews on Trustpilot.

3,618 reviews analysed, 2026-06-28 to 2026-09-27.

Complaint rate (recent window): 10%

100% of negative reviews get a company reply.

Delivery failed36%
Delivery late27%
Faulty product15%
Not as described8%
Other8%
“Too many problems with delivery that are never sorted out”
1★ Trustpilot review, 2026-08-28

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAutotrader UKQVC UK
Other37%8%
Support unhelpful18%6%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Autotrader UK or QVC UK.