ComplaintCensus

boomerang carnets vs ZeroBounce: most-reported complaints compared

Most-reported issues at boomerang carnets and ZeroBounce, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

boomerang carnets

TrustScore 4.9 · 1,416 reviews on Trustpilot.

211 reviews analysed, 2018-09-03 to 2026-09-23.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Other38%
Support unhelpful38%
Delivery failed15%
“you failed to register us appropriately causing issues in foreign countries”
1★ Trustpilot review, 2018-11-13

ZeroBounce

TrustScore 4.8 · 2,127 reviews on Trustpilot.

279 reviews analysed, 2017-09-22 to 2026-07-19.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Other32%
Support unhelpful21%
Faulty product13%
Not as described10%
Account/app problems8%
“Got 3 mails and 3 calls in less than a week from Zerobouce, that's a little too much.”
3★ Trustpilot review, 2021-12-16

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

Issueboomerang carnetsZeroBounce
Other38%32%
Support unhelpful38%21%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, boomerang carnets or ZeroBounce.