ComplaintCensus

1st Formations vs Quality Company Formations: most-reported complaints compared

Most-reported issues at 1st Formations and Quality Company Formations, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

1st Formations

TrustScore 4.8 · 23,761 reviews on Trustpilot.

422 reviews analysed, 2025-07-04 to 2026-09-20.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Support unhelpful35%
Other24%
Account/app problems18%
Support unreachable16%
Misleading pricing12%
“I did **not request this service**. * I **explicitly instructed them not to take payment**.”
1★ Trustpilot review, 2026-03-07

Quality Company Formations

TrustScore 4.8 · 2,585 reviews on Trustpilot.

250 reviews analysed, 2018-10-27 to 2026-08-26.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Support unhelpful36%
Other18%
Support unreachable11%
Delivery late9%
Misleading pricing9%
“Unclear pricing packages that lead to surprises”
1★ Trustpilot review, 2019-09-05

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

Issue1st FormationsQuality Company Formations
Support unhelpful35%36%
Other24%18%
Support unreachable16%11%
Misleading pricing12%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, 1st Formations or Quality Company Formations.