ComplaintCensus

Visa Cuba vs Prince Visa Service: most-reported complaints compared

Most-reported issues at Visa Cuba and Prince Visa Service, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Visa Cuba

TrustScore 4.9 · 479 reviews on Trustpilot.

171 reviews analysed, 2017-01-31 to 2026-08-13.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Delivery failed18%
Overcharging18%
Billing errors18%
Misleading pricing18%
“Did not receive Visa card scam”
1★ Trustpilot review, 2024-08-13

Prince Visa Service

TrustScore 4.9 · 1,273 reviews on Trustpilot.

223 reviews analysed, 2015-05-27 to 2026-09-19.

Complaint rate (recent window): 0%

100% of negative reviews get a company reply.

Support unhelpful33%
Poor core service33%
Not as described20%
Overcharging20%
Misleading pricing13%
“instead of trying to calm me o listen to me this person told me it wasn't her problem”
1★ Trustpilot review, 2019-06-14

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueVisa CubaPrince Visa Service
Overcharging18%20%
Misleading pricing18%13%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Visa Cuba or Prince Visa Service.