Travelopod vs Ski.com: most-reported complaints compared
Most-reported issues at Travelopod and Ski.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Travelopod
TrustScore 4.8 · 10,980 reviews on Trustpilot.
457 reviews analysed, 2022-04-08 to 2026-09-23.
Complaint rate (recent window): 6%
100% of negative reviews get a company reply.
“Customer service was unhelpful throughout.”
Ski.com
TrustScore 4.9 · 6,318 reviews on Trustpilot.
372 reviews analysed, 2014-10-28 to 2026-07-01.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“We never received any monies back from the ski school as promised and we received pennies on the dollar back from the hotel”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Travelopod | Ski.com |
|---|---|---|
| Support unhelpful | 38% | 30% |
| Misleading pricing | 32% | 10% |
| Support unreachable | 14% | 19% |
| Other | 8% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Travelopod or Ski.com.