Thread Logic vs Queensboro: most-reported complaints compared
Most-reported issues at Thread Logic and Queensboro, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Thread Logic
TrustScore 4.8 · 5,655 reviews on Trustpilot.
282 reviews analysed, 2023-08-10 to 2026-09-01.
Complaint rate (recent window): 2%
25% of negative reviews get a company reply.
“the sizing is different. Sometimes they fit my employees so different from the last ones”
Queensboro
TrustScore 4.9 · 31,363 reviews on Trustpilot.
438 reviews analysed, 2026-01-21 to 2026-09-16.
Complaint rate (recent window): 4%
82% of negative reviews get a company reply.
“It arrived later than what I was told 3. It arrived with what looked like oil stains on 1 shirt and couldn't use it.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Thread Logic | Queensboro |
|---|---|---|
| Not as described | 43% | 27% |
| Faulty product | 21% | 33% |
| Delivery late | 11% | 31% |
| Support unhelpful | 9% | 4% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Thread Logic or Queensboro.