Think Energy vs Uswich: most-reported complaints compared
Most-reported issues at Think Energy and Uswich, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Think Energy
TrustScore 4.4 · 487 reviews on Trustpilot.
163 reviews analysed, 2023-06-29 to 2026-09-22.
Complaint rate (recent window): 17%
75% of negative reviews get a company reply.
“But then they send me a bill for the next following month.For a cancellation fee.”
Uswich
TrustScore 4.7 · 70 reviews on Trustpilot.
70 reviews analysed, 2016-02-17 to 2025-12-04.
Complaint rate (recent window): 6%
0% of negative reviews get a company reply.
“tariff was then almost doubled within a few months by the new supplier”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Think Energy | Uswich |
|---|---|---|
| Misleading pricing | 26% | 75% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Think Energy or Uswich.