The Zebra vs TripInsure101: most-reported complaints compared
Most-reported issues at The Zebra and TripInsure101, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
The Zebra
TrustScore 4.7 · 5,049 reviews on Trustpilot.
497 reviews analysed, 2026-06-19 to 2026-09-24.
Complaint rate (recent window): 6%
94% of negative reviews get a company reply.
“When creating the policy I was told by the Zebra Agent that it was set to Auto Payments.”
TripInsure101
TrustScore 4.8 · 3,323 reviews on Trustpilot.
233 reviews analysed, 2022-07-13 to 2026-08-25.
Complaint rate (recent window): 2%
0% of negative reviews get a company reply.
“This time it felt cumbersome and tedious.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | The Zebra | TripInsure101 |
|---|---|---|
| Misleading pricing | 24% | 14% |
| Support unhelpful | 22% | 10% |
| Other | 16% | 33% |
| Support unreachable | 12% | 19% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, The Zebra or TripInsure101.