Protein Works vs Bodybuilding Warehouse: most-reported complaints compared
Most-reported issues at Protein Works and Bodybuilding Warehouse, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Protein Works
TrustScore 4.7 · 53,063 reviews on Trustpilot.
1,796 reviews analysed, 2025-05-27 to 2026-09-23.
Complaint rate (recent window): 10%
100% of negative reviews get a company reply.
“strong chemical taste”
Bodybuilding Warehouse
TrustScore 4 · 36,142 reviews on Trustpilot.
375 reviews analysed, 2026-06-19 to 2026-09-23.
Complaint rate (recent window): 21%
79% of negative reviews get a company reply.
“when the package didn't arrive, I contacted customer services, and they basically told me to jog on .”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Protein Works | Bodybuilding Warehouse |
|---|---|---|
| Faulty product | 31% | 23% |
| Delivery failed | 18% | 46% |
| Support unreachable | 12% | 14% |
| Delivery late | 11% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Protein Works or Bodybuilding Warehouse.