EVENT HELPER vs Clements Worldwide, a Gallagher Company: most-reported complaints compared
Most-reported issues at EVENT HELPER and Clements Worldwide, a Gallagher Company, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
EVENT HELPER
TrustScore 4.9 · 1,170 reviews on Trustpilot.
307 reviews analysed, 2025-09-01 to 2026-09-11.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“they still charged me a cancellation fee.”
Clements Worldwide, a Gallagher Company
TrustScore 4.7 · 5,777 reviews on Trustpilot.
278 reviews analysed, 2025-04-25 to 2026-09-10.
Complaint rate (recent window): 7%
100% of negative reviews get a company reply.
“Not only was it completely ignored, but I also received a notification for a further payment.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | EVENT HELPER | Clements Worldwide, a Gallagher Company |
|---|---|---|
| Overcharging | 38% | 14% |
| Support unhelpful | 23% | 39% |
| Support unreachable | 23% | 27% |
| Contract term changes | 15% | 5% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, EVENT HELPER or Clements Worldwide, a Gallagher Company.