Tetradpay vs Afro International: most-reported complaints compared
Most-reported issues at Tetradpay and Afro International, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Tetradpay
TrustScore 4.8 · 5,364 reviews on Trustpilot.
309 reviews analysed, 2025-04-08 to 2026-09-04.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Made payment since 2 days ago and yet the recipient has not received payment.”
Afro International
TrustScore 4.7 · 9,121 reviews on Trustpilot.
266 reviews analysed, 2025-05-26 to 2026-08-19.
Complaint rate (recent window): 6%
0% of negative reviews get a company reply.
“The boy was so rude and asked me if I want to cancel the transaction”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Tetradpay | Afro International |
|---|---|---|
| Other | 24% | 24% |
| Account/app problems | 23% | 26% |
| Support unreachable | 21% | 10% |
| Support unhelpful | 20% | 35% |
| Billing errors | 20% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Tetradpay or Afro International.