ComplaintCensus

Sunsave vs Solar4Good UK Ltd: most-reported complaints compared

Most-reported issues at Sunsave and Solar4Good UK Ltd, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Sunsave

TrustScore 4.7 · 413 reviews on Trustpilot.

178 reviews analysed, 2025-11-06 to 2026-09-18.

Complaint rate (recent window): 5%

90% of negative reviews get a company reply.

Misleading pricing44%
Support unhelpful22%
“Adverts are highly misleading”
1★ Trustpilot review, 2026-07-13

Solar4Good UK Ltd

TrustScore 4.8 · 805 reviews on Trustpilot.

166 reviews analysed, 2025-12-22 to 2026-08-20.

Complaint rate (recent window): 3%

50% of negative reviews get a company reply.

Other40%
Faulty product40%
“Very expensive and stressful experience”
1★ Trustpilot review, 2026-07-13

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Sunsave or Solar4Good UK Ltd.