StubHub International vs The All-England Lawn Tennis and Croquet Club: most-reported complaints compared
Most-reported issues at StubHub International and The All-England Lawn Tennis and Croquet Club, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
StubHub International
TrustScore 3.8 · 5,215 reviews on Trustpilot.
229 reviews analysed, 2026-07-30 to 2026-09-27.
Complaint rate (recent window): 44%
94% of negative reviews get a company reply.
“Event is today and i haven’t received the tickets.”
The All-England Lawn Tennis and Croquet Club
TrustScore 2.4 · 37 reviews on Trustpilot.
36 reviews analysed, 2021-04-20 to 2026-07-13.
Complaint rate (recent window): 64%
0% of negative reviews get a company reply.
“I emailed Wimbledon to ask if there were any lower seats available but my email was ignored.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | StubHub International | The All-England Lawn Tennis and Croquet Club |
|---|---|---|
| Support unhelpful | 32% | 13% |
| Support unreachable | 26% | 39% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, StubHub International or The All-England Lawn Tennis and Croquet Club.