ComplaintCensus

Senergy Direct vs Solar Panel Funding: most-reported complaints compared

Most-reported issues at Senergy Direct and Solar Panel Funding, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Senergy Direct

TrustScore 4.8 · 546 reviews on Trustpilot.

176 reviews analysed, 2025-09-06 to 2026-09-15.

Complaint rate (recent window): 3%

0% of negative reviews get a company reply.

Other40%
Poor core service40%
“Unfortunately the young men who fitted the connectors to the solar panels accidently knocked a small box of crockery over”
3★ Trustpilot review, 2026-07-23

Solar Panel Funding

TrustScore 4.8 · 7,598 reviews on Trustpilot.

479 reviews analysed, 2023-01-22 to 2026-09-23.

Complaint rate (recent window): 4%

0% of negative reviews get a company reply.

Other31%
Misleading pricing26%
Support unhelpful16%
Support unreachable15%
Missed appointments14%
“I contacted this company and they just sold my details to a solar panel company.”
1★ Trustpilot review, 2023-02-02

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSenergy DirectSolar Panel Funding
Other40%31%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Senergy Direct or Solar Panel Funding.