SelectQuote Home & Auto vs The Zebra: most-reported complaints compared
Most-reported issues at SelectQuote Home & Auto and The Zebra, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
SelectQuote Home & Auto
TrustScore 4.9 · 26,033 reviews on Trustpilot.
357 reviews analysed, 2022-01-07 to 2026-09-10.
Complaint rate (recent window): 2%
0% of negative reviews get a company reply.
“I tried several times to contact him. I stopped getting phone calls and it just came to condescending and rude emails”
The Zebra
TrustScore 4.7 · 5,049 reviews on Trustpilot.
497 reviews analysed, 2026-06-19 to 2026-09-24.
Complaint rate (recent window): 6%
94% of negative reviews get a company reply.
“When creating the policy I was told by the Zebra Agent that it was set to Auto Payments.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | SelectQuote Home & Auto | The Zebra |
|---|---|---|
| Support unhelpful | 23% | 22% |
| Misleading pricing | 22% | 24% |
| Support unreachable | 20% | 12% |
| Overcharging | 19% | 18% |
| Other | 17% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SelectQuote Home & Auto or The Zebra.