ComplaintCensus

Saltrock Clothing vs Greaves Sports: most-reported complaints compared

Most-reported issues at Saltrock Clothing and Greaves Sports, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Saltrock Clothing

TrustScore 4.8 · 27,484 reviews on Trustpilot.

1,366 reviews analysed, 2026-06-11 to 2026-09-23.

Complaint rate (recent window): 9%

0% of negative reviews get a company reply.

Delivery late53%
Support unhelpful15%
Delivery failed14%
Faulty product12%
Not as described9%
“After over a week ,we had not email with any details that our orders had even been processed”
2★ Trustpilot review, 2026-09-18

Greaves Sports

TrustScore 4.9 · 10,020 reviews on Trustpilot.

276 reviews analysed, 2023-06-26 to 2026-09-05.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Delivery late24%
Delivery failed20%
Faulty product20%
Support unhelpful15%
Not as described11%
“My item can so late that my grandson did not have it for Christmas Day”
1★ Trustpilot review, 2023-12-31

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSaltrock ClothingGreaves Sports
Delivery late53%24%
Support unhelpful15%15%
Delivery failed14%20%
Faulty product12%20%
Not as described9%11%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Saltrock Clothing or Greaves Sports.