ComplaintCensus

Rydoo vs Wiza: most-reported complaints compared

Most-reported issues at Rydoo and Wiza, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Rydoo

TrustScore 3.4 · 20 reviews on Trustpilot.

19 reviews analysed, 2022-06-06 to 2026-08-07.

Complaint rate (recent window): 37%

100% of negative reviews get a company reply.

Support unreachable71%
Support unhelpful57%
Faulty product29%
“refuses to accept a Teams meeting so I can show him the issue live.”
1★ Trustpilot review, 2023-10-17

Wiza

TrustScore 1.8 · 14 reviews on Trustpilot.

14 reviews analysed, 2024-05-28 to 2026-09-19.

Complaint rate (recent window): 86%

0% of negative reviews get a company reply.

Other67%
Billing errors17%
“Scam site violates PII”
1★ Trustpilot review, 2025-05-27

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Rydoo or Wiza.