ComplaintCensus

RentalCover.com vs TripInsure101: most-reported complaints compared

Most-reported issues at RentalCover.com and TripInsure101, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

RentalCover.com

TrustScore 4.8 · 24,286 reviews on Trustpilot.

1,017 reviews analysed, 2026-06-04 to 2026-09-23.

Complaint rate (recent window): 4%

98% of negative reviews get a company reply.

Support unreachable64%
Warranty disputes28%
Support unhelpful22%
Refunds delayed19%
Refund refused11%
“After a week of trying to contact support I have heard nothing!”
1★ Trustpilot review, 2026-07-10

TripInsure101

TrustScore 4.8 · 3,323 reviews on Trustpilot.

233 reviews analysed, 2022-07-13 to 2026-08-25.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Other33%
Support unreachable19%
Misleading pricing14%
Not as described10%
Support unhelpful10%
“This time it felt cumbersome and tedious.”
3★ Trustpilot review, 2024-09-03

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueRentalCover.comTripInsure101
Support unreachable64%19%
Support unhelpful22%10%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, RentalCover.com or TripInsure101.