ComplaintCensus

Red Tuna Shirt Club vs Thread Logic: most-reported complaints compared

Most-reported issues at Red Tuna Shirt Club and Thread Logic, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Red Tuna Shirt Club

TrustScore 4.9 · 3,461 reviews on Trustpilot.

267 reviews analysed, 2017-12-11 to 2026-08-16.

Complaint rate (recent window): 2%

0% of negative reviews get a company reply.

Not as described36%
Faulty product31%
Delivery failed13%
Delivery late6%
Overcharging6%
“Shirts for for fishing shirts are way to thick”
2★ Trustpilot review, 2024-08-27

Thread Logic

TrustScore 4.8 · 5,655 reviews on Trustpilot.

282 reviews analysed, 2023-08-10 to 2026-09-01.

Complaint rate (recent window): 2%

25% of negative reviews get a company reply.

Not as described43%
Faulty product21%
Delivery late11%
Support unhelpful9%
Overcharging7%
“the sizing is different. Sometimes they fit my employees so different from the last ones”
2★ Trustpilot review, 2024-09-10

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueRed Tuna Shirt ClubThread Logic
Not as described36%43%
Faulty product31%21%
Delivery late6%11%
Overcharging6%7%
Support unhelpful4%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Red Tuna Shirt Club or Thread Logic.