ComplaintCensus

RAMSDENSCURRENCY.co.uk vs Travel FX: most-reported complaints compared

Most-reported issues at RAMSDENSCURRENCY.co.uk and Travel FX, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

RAMSDENSCURRENCY.co.uk

TrustScore 4.9 · 17,032 reviews on Trustpilot.

746 reviews analysed, 2025-12-24 to 2026-09-23.

Complaint rate (recent window): 2%

61% of negative reviews get a company reply.

Support unhelpful32%
Other22%
Misleading pricing14%
Account/app problems10%
Billing errors8%
“customer service side was extremely poor”
1★ Trustpilot review, 2026-08-28

Travel FX

TrustScore 4.9 · 34,937 reviews on Trustpilot.

983 reviews analysed, 2026-05-29 to 2026-09-23.

Complaint rate (recent window): 3%

98% of negative reviews get a company reply.

Delivery failed30%
Support unreachable24%
Delivery late23%
Refunds delayed19%
Support unhelpful19%
“Travel FX is choosing to wait before submitting its claim, delaying any potential resolution and leaving me £816 out of pocket.”
1★ Trustpilot review, 2026-07-27

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueRAMSDENSCURRENCY.co.ukTravel FX
Support unhelpful32%19%
Overcharging8%8%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, RAMSDENSCURRENCY.co.uk or Travel FX.