ComplaintCensus

Penguin Homes Group Ltd vs Sagars 365 Conservatory Roof Insulation: most-reported complaints compared

Most-reported issues at Penguin Homes Group Ltd and Sagars 365 Conservatory Roof Insulation, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Penguin Homes Group Ltd

TrustScore 4.8 · 110 reviews on Trustpilot.

100 reviews analysed, 2024-10-24 to 2026-07-04.

0% of negative reviews get a company reply.

Overcharging67%
“2 months later we are still waiting for our refund”
1★ Trustpilot review, 2025-06-07

Sagars 365 Conservatory Roof Insulation

TrustScore 4.9 · 865 reviews on Trustpilot.

170 reviews analysed, 2024-05-19 to 2026-09-17.

Complaint rate (recent window): 2%

50% of negative reviews get a company reply.

Misleading pricing50%
“the quote was doubl”
1★ Trustpilot review, 2026-07-01

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Penguin Homes Group Ltd or Sagars 365 Conservatory Roof Insulation.